At The US Jacket we aim to get your orders to you as quickly and safely as possible.
Processing Time:
Order place before 2:00 PM EST(Monday to Friday)/All orders are processed within 1–2 business days (excluding weekends and holidays) after receiving your order confirmation email. During peak seasons or promotional periods, processing time may be extended.
– Transit Time 9-12 day (Mon-Fri)
Total Delivery Time: 10-14 business days
Shipping Time:
For U.S. orders, standard shipping typically takes 10–14 business days, depending on your location and the carrier.
Carriers We Use:
We ship using reliable services such as DHL, FedEX, UPS, and skynet to ensure timely and safe delivery.
Shipping Cost:
We offer free shipping orders over $129.00 under the charge are $19.99.
Shipping Destinations:
We currently ship to all 50 United States, including the Contiguous U.S. If you are located in Alaska, Hawaii, or U.S. territories, please contact us at sales@theusjacket.com for availability and shipping cost
Returns & Damages:
Link to Return & Refund Policy: For damaged or incorrect items, please review our Return and Refund Policy contact us within 5 business days of delivery.
Tracking:
Once your order ships, you’ll receive a confirmation email with a tracking number so you can monitor your shipment at any time.
If you experience any delay or issue with your order, please contact us immediately at sales@theusjacket.com — we’ll resolve it as quickly as possible.
For more information contact us:
Registered Business Name: The US Jacket
Address: North Market Street 920, suite 950, 19801 Wilmington, Delaware, US
Email: sales@theusjacket.com
Phone: (+1) 302-624-5273