Shipping & Delivery Policy

At The US Jacket we aim to get your orders to you as quickly and safely as possible.

Processing Time:
All orders are processed within 1–2 business days (excluding weekends and holidays) after receiving your order confirmation email. During peak seasons or promotional periods, processing time may be extended

– Orders placed before 2:00 PM EST on business days are processed the same day

– Orders placed after 2:00 PM EST or on weekends/holidays are processed the next business day

– Processing time is 1-2 business days before shipment

Estimated delivery time based on customer locations
All destinations: 10-14 business days

Shipping Time:
For U.S. orders, standard shipping typically takes 10–14 business days, depending on your location and the carrier.

Carriers We Use:
We ship using reliable services such as DHL, FedEX, UPS, and skynet to ensure timely and safe delivery.

Shipping Cost:
We offer free shipping for (orders over $129.00), standard shipping ($19.99).

Shipping Destinations: 
We currently ship to all 50 United States, including the Contiguous U.S. If you are located in Alaska, Hawaii, or U.S. territories, please contact us at sales@theusjacket.com for availability and shipping cost

Returns & Damages:
Link to Return & Refund Policy: For damaged or incorrect items, please review our Return and Refund Policy contact us within 5 business days of delivery.

Tracking:
Once your order ships, you’ll receive a confirmation email with a tracking number so you can monitor your shipment at any time.
If you experience any delay or issue with your order, please contact us immediately at sales@theusjacket.com — we’ll resolve it as quickly as possible.